SOUAD AIT BASSOU

SENIOR HUMAN RESOURCES MANAGER

Profile summary

Career highlights

Key skills

Professional experience

Lead the Human Resources function and provide strategic HR and administrative support to senior leadership across the organization.

• •Built and scaled HR, Administration, and PRO functions supporting a workforce of 350+ employees.
• •Led HR technology transformation through HRMS, ATS, LMS, and digital employee process implementation.
• •Partnered with senior leadership and the Board on workforce planning, organizational requirements, and leadership recruitment.
• •Accelerated recruitment cycles by 25% through improved talent acquisition strategies and processes.
• •Spearheaded the organization's Emiratization strategy, achieving 100% compliance and maintaining strong relationships with UAE labour authorities.
• •Developed employee engagement, learning, and performance initiatives that increased employee engagement by 25%.
• •Conducted salary benchmarking and job evaluations to improve pay transparency and reduce employee disputes.
• •Designed and implemented onboarding programmes that reduced new-hire integration time by 20%.
• •Managed two company acquisitions involving more than 200 employees, ensuring the alignment of HR policies, structures, compensation, and culture.
• •Lead and manage a team of 15 employees across HR, Administration, learning and development, and PRO functions.
• •Provide strategic advice to management on employee relations, organizational development, performance management, and HR compliance.

Directs core administrative functions, office operations, and physical facilities, guiding internal support structures and managing vendor relations to maintain daily organizational continuity.

• •Steered multiple office fit-out projects from layout planning to procurement, maintaining schedule adherence and alignment with organizational requirements.
• •Established formal fleet operations and coordinated payroll supporting documentation directly with the finance department.
• •Secured required governmental approvals through coordination with entities including MOL and Dubai Municipality.

Shaped HR and operational frameworks inside a strategic government advisory organization, reporting to leadership to guide human capital processes and institutional workflows.

• •Managed VIP protocol and logistical arrangements for government delegations and high-profile events.
• •Delivered HR support across training and performance review processes.
• •Coordinated with internal and external stakeholders to ensure smooth operational delivery.

Shaped operational workflows and administrative governance, guiding a staff of 200 employees across internal programs. Conducted market feasibility studies to inform business direction and supported labour law compliance.

• •Provided training and administrative support for 200 employees.
• •Conducted market feasibility studies for organizational projects.

• •Evaluated frontline staff performance to lower service-related complaints.
• •Engaged with governmental bodies including Tarakhess and DMCC for compliance.

Education

• Dubai, UAE

ECICA-Bachelor’s in Business Administration, 1999

• Dubai, UAE

Languages